Legal
Privacy Policy
Last updated: September 2026
This Privacy Policy explains what personal information Auren collects when you use the store, why we collect it, and how we protect it.
1. Information we collect
- Order data — name, email, shipping address and phone number provided at checkout, stored against your order in the Medusa backend.
- Cart data — a cart identifier and line items, kept in your browser's local storage to persist your cart between visits.
- Preference data — your cookie consent choice, also stored locally.
2. How we use it
We use your information solely to process and ship your order, respond to enquiries, and comply with legal obligations. We do not sell personal data.
3. Cookies
- Essential cookies keep your cart and consent preference working.
- Optional analytics (when you accept all) help us understand catalog usage.
4. Retention
Order records are retained for as long as required for tax, accounting and support purposes.
5. Your rights
You may contact us to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.